Terms and Conditions
The boring (but sometimes important) stuff.
ORDERS AND PAYMENTS
By placing an order with BeerBods you are confirming that you are 18 or older. It is illegal to attempt to buy alcohol if you are under the age of 18.
When you give BeerBods your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card to order from us.
All payments made to BeerBods on our website are managed securely by Stripe.
We reserve the right to reject or cancel any order. If this happens we will contact you to explain why and refund any money you have paid us for that order.
REFUNDS AND RETURNS
Unhappy with our service or with a beer we’ve sent you? Want a refund and/or to return your beer? We won’t ever quibble. Just give us a call on 01905 912 482 or email firstname.lastname@example.org and we’ll sort you out. It usually takes 2 to 3 days to process refunds.
Delivery is included in all of our prices. We think it's just easier and fairer that way. For boxes of beer we use a 24 hour or 48 hour delivery service using Parcelforce. For gift certificates and merchandise we use 2nd Class Royal Mail.
If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. Delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.
If you have any special delivery instructions just email us at email@example.com and let us know what they are.
Our subscription is £36 every 12 weeks (£4 extra for non mainland UK addresses). It automatically recurs every 12 weeks unless you instruct us otherwise. You can unsubscribe at any time by emailing firstname.lastname@example.org with UNSUBSCRIBE in the subject line. We'll be sorry to see you go. Hopefully, you'll miss us terribly and we'll see you again soon.
PRODUCTS AND PROMOTIONS
Any promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher unless otherwise stated.
We reserve the right to change or withdraw products offered by us and that are displayed on our website without notice.
When you give a friend, family member or colleague a discount code to use, we will give you both 25% credit on your next subscription payment. If you think we should have credited you and it doesn't look like we have then give us a nudge at email@example.com and we’ll sort you out.
For lots of boring reasons, we don’t offer any discounts on gift subscriptions. Sorry.
We’re only human. If you have any cause to complain please contact us asap on firstname.lastname@example.org or call us on 01905 912 482. We can’t promise we won’t ever fluff up but we will always do our best to put things right.
By using our forum you are accepting the terms and conditions detailed here. We just want it to be a nice, safe place for anyone to talk about beer and have fun.
ANY OTHER QUESTIONS?
Chances are you can find an answer on our FAQ. If you can’t you can contact us on 01905 912 482 or email us at email@example.com. We work Mondays to Fridays and normal(ish) office hours and we’re never too busy to talk to you.